Last updated: March 2025
We ship across India using trusted logistics partners including Delhivery, Blue Dart, and Ekart Logistics. The shipping partner is selected based on your delivery pin code and package size.
• Metro cities (Delhi, Mumbai, Bengaluru, etc.): 2–4 business days • Tier-2 cities: 4–6 business days • Remote/rural areas: 6–10 business days Timelines are estimates and may vary due to weather, strikes, or other unforeseen circumstances.
Orders above ₹999 qualify for free shipping. Orders below ₹999 attract a flat shipping fee of ₹49.
Orders are processed within 24–48 hours on business days (Monday–Saturday, 9:30 AM–6:00 PM IST). Orders placed after 4:00 PM or on Sundays/public holidays are processed the next business day.
Once your order ships you will receive a tracking link via email and SMS. You can also track your order in real time from the My Orders section of your account.
We currently ship only within India. We do not ship to PO Boxes. Certain remote pin codes may have extended delivery timelines or may not be serviceable — we will notify you if your pin code is unserviceable.
If your order arrives damaged, please take unboxing photos/video immediately and contact us within 24 hours at support@infixmart.com or WhatsApp +91 88714 88214. We will arrange a free replacement or full refund.
Have questions about this policy? support@infixmart.com or WhatsApp +91 88714 88214